Healthcare Was Designed Around a World Where Someone Was Always Home. That World No Longer Exists
The average wait for a new patient appointment is now 31 days. When you finally get an appointment, it falls between 9am and 5pm on a weekday. You are expected to take unpaid time off work to access healthcare that your health insurance theoretically covers. The system was built for a household structure that no longer describes most of the people it is supposed to serve.
Who has this problem
Working adults with inflexible schedules
Hourly and shift workers especially, who can't take time off during standard 9-5 clinic hours to see a doctor.
Hourly and shift workers
People who can't take a weekday afternoon off without losing pay.
Parents scheduling their children's care
People fitting pediatric and specialist visits around work with limited slots.
Employers and benefits managers
Teams that see absenteeism and delayed care when clinic hours don't fit the workday.
Signal timeline
Survey finds half of insured employees have delayed care because they couldn't confidently navigate their provider network; a quarter of those said the delay made the eventual care more extensive.
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