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Topic · Services

The catch-all for services that touch daily life directly — where a fee, a fix, or a delivery doesn't work the way it's supposed to.

B2B demo friction, small-business background checks, delivery, tipping, and everyday service-fee friction.

5
problems tracked in this topic
3
currently marked Open or Heating Up
25
sourced signals tracked across the topic
Status

Problems in this topic

5 of 5
Crowded

B2B Demo Friction

61%
Of B2B buyers prefer a completely rep-free buying experience according to Gartner research
2 signalsCrowded ↗
Open

Delivery Feedback Gap

9 in 10
Customers have experienced at least one food delivery order go wrong according to a Circuit survey
1 signalOpen ↗
Crowded

Contractor Checks

33M
Small businesses in the US, most without a dedicated HR function
1 signalCrowded ↗
Open

Tipping Confusion

63%
Of Americans hold at least one negative view about tipping in 2025, up from 59% the year before
2 signalsOpen ↗
Open

Uber Fare Opacity

51% to 78%
Modeled driver share of an UberX fare across 12 US cities, from about 51-57% in Dallas to about 72-78% in New York City
2 signalsOpen ↗